Frequently Asked Questions

Helpful Tips

 

Is it Free to post listings on RadRenter?

In many cities it's free to activate and display your listings. In a few select cities, we charge a weekly fee to activate your listings. Follow this link to learn more about pricing and posting your listings.

Does RadRenter own or manage the properties on RadRenter.com?

No. RadRenter does not own or manage any of the properties on RadRenter. To get more info about a property, contact the landlord or manager. Their contact information can be found on each individual listing.

Can I post a listing for a Sub-Lease.? I'm not really a landlord.

Absolutely. You do not have to be a landlord, to create a landlord account. If you just have a place you need to sub-lease, you can create a landlord account, and post your listing.

How do I post a listing?

  1. Create a Free Landlord Account if you do not aleady have one. It's quick and easy to create a landlord account, click here to get started.
  2. Once you have an account, log in using your username and password.
  3. Click on Add a New Listing.
  4. Fill out the form, write a description, choose your amenities and then click on the Add This New Listing button at the bottom of the page.
  5. Your listing is now created and you can proceed to post pictures if you would like.


How do I post pictures on my listings, and is it Free?

Yes, it's Free to post pictures on your listings. The process to do so is as follows:

Posting pictures on new listings:

  1. Log in and click on Add a New Listing.
  2. Fill out the form and then click on the Add This New Listing button at the bottom of the page.
  3. Now click on the Click here to add photos to this listing link that is on the right side of the page.
  4. Once you do this there will be instructions on how to add a photo.

Posting pictures on an existing listing:

  1. Log in, and then from the View My Listings page, click on the pencil next to the listing you want to add pictures to.
  2. Click on the Edit photos for this listing link on the right side of the page.
  3. Once you do this there will be instructions on how to add a photo.


How do I edit/update a listing?

  1. Log in and click on the pencil next to the listing you want to edit from the View My Listings page.
  2. Edit the listing how ever you would like, and then be sure to click on the Update This Listing button at the bottom of the page, or your changes will not be saved.

How do I delete a listing?

Consider just deactivating your listing instead of deleting it. A deactivated listing will not be displayed for prospective renters to see, but will remain in your account, so you can just reactivate it when the unit becomes available again!

If you do want to delete a listing, it must first be inactive in order for it to be deleted.

Clicking on the red x next to an active listing from the View My Listings page deactivates the listing, clicking on the red x next to an inactive listing deletes the listing.

How do I deactivate/activate a listing?

From the View My Listings page, click on the pencil next to the listing you want to activate/deactivate, and then change the listing status. Be sure you click on the Update This Listing button at the bottom of the page, or your changes will not be saved.

To activate a listing, you can also click on the green plus symbol next to a listing on the View My Listings page.

To deactivate a listing, you can also click on the red x next to a listing on the View My Listings page. If it is already inactive, clicking on the red x will delete the listing.

Do Listings Automatically deactivate?

Yes. Free listings will automatically deactivate if you do not log in to your account within 60 days. We do this to keep listings on the site current. If you have purchased a Paid Listing Package to activate your listings, your listings will stay active until you cancel.

Can I add an Equal Housing Opportunity logo and message to my listings?

Yes. Log in, click on Edit My Info, and then check the box to add the EHO logo to all of your listings. You can also fill in the box next to the check box with a custom EHO message that will be displayed with the logo.

I don't want to recieve emails from renters. Can I do something about this. (A side note: Renters contact you by email through a form, so your email is never displayed on your listings)

Yes. If you do not want to recieve emails, log in, click on Edit My Info and then check the box to disable the ability for renters to send email to you.

Do you have other questions?

Feel free to contact us.